Shipping Info

FREE TRACKED SHIPPING IN AUS ON ORDERS OVER $30

 Fast Order Processing. Order by 11am for Same Day Dispatch.

All Australian orders are sent with tracking- including Regular Post

Regular Post (Fully Tracked-No Signature) Orders under $30 are charged $3.99. Order $30-$99.99 qualify for FREE TRACKED SHIPPING.

Registered Post (Signature Required) orders under $30 are charged $5.99. Orders $30-$99.99 are charged $3.49. Orders over $100 qualify for FREE REGISTERED POST.

Express Post (Not Next Day) is charged at a flat rate of $9.99

 

  • Regular and Express Post is fully tracked, however is NOT INSURED and we are unable to compensate or replace lost or damaged orders sent via Regular Post. Please consider the extra security of Registered Post.
  • Also note that while we are happy to contact Australia Post regarding disputed deliveries, we are unable to assist any further or provide compensation if Australia Post advise that delivery was made. If you have any concerns regarding delivery options, PLEASE USE REGISTERED POST.

 

  • 2 to 7 business days after dispatch. (Allow longer times during the Christmas period.) These are estimated delivery times as supplied by Australia Post and are out of our control.
  • Full tracking and insurance on Registered Post. This is handled by Australia Post and out of our control. We will assist, where possible, with all claims and concerns.
  • Ships from the Lockyer Valley near Brisbane, Qld.
  • Please double check the address provided. We will not be held responsible for delay or non-delivery because of inaccurate address details. (Or failure to collect from Post Office)
  • Registered Post requires a signature on delivery
International Orders

International orders are shipped out via Regular Post at a flat rate of $4.99. This does not include tracking or insurance. Contact us if you require a quote for insured, tracked international shipping.

Please note; due to customs issues in some countries we are unable to ship everywhere. Orders placed to areas we feel are not secure to ship to will be cancelled. Contact us if you wish to confirm shipping destination. There are no issues shipping to the US, Canada, New Zealand, Brittain. 

Packaging Policy: Handle with Care
We ensure that your purchases are properly packed before they are dispatched. This is to ensure that the delicate items do not get damaged during shipment.
Your order could be sent in safe bubble wrap envelopes, small boxes or rigid envelopes depending on the contents. 
 
Payment Options
Please note that all our prices are shown in AUD.
And our online store currently accept payment via these methods:
  • Credit Cards
  • PayPal
  • PayPal E-cheques*
  • Afterpay
  • ZipPay
*E-cheques via PayPal can take 3-5 days to clear- your orders will not be sent until payment has cleared.

 

Privacy

We understand that your piercing might not be visible to everyone. So for that reason, the return address on our packages will only contain our address, not our business name.