Shipping Info

Shopping Guidelines
Are you interested in buying our products?
Before you do, have a look at our shipping and return policies to ensure a hassle-free online shopping experience.

Shipment Rates and Rules

Need to place an urgent order?

Then don’t delay your decision. Processing times are currently approx 24hrs.

Do you live in AUS or NZ?
Then you will have access to flat rate shipping.

Postage Rates: Australia

Registered Post ($ 5.99):

  • How long? 3 to 7 business days.
  • Any benefits? Full tracking and insurance.
  • Any conditions? Will require a signature.

Is your shipment for more than $50?
Do you live in Australia?
Then choose the FREE REGISTERED POST option during checkout.

Postage Rates: New Zealand

Express Post ($ 30):

  • How long? 2 to 4 business days.
  • Any benefits? Full tracking and insurance.

Postage Rates: International
Live outside our comfort zone? Contact us for a shipping quote.

 

Packaging Policy: Handle with Care

We ensure that your purchases are properly packed before they are dispatched. This is to ensure that the delicate items do not get damaged during shipment.

What happens if the product gets damaged during transit?
Read our Return Policy below to learn how to tackle this issue.

Payment Policy

Please note that all our prices are shown in AUD and include GST rates.

And our online store currently ONLY accepts payment via these mediums:

  • Credit Cards
  • PayPal *
  • Afterpay
  • ZipPay

*E-cheques via Pay Pal usually take up to 5 days to clear- your orders will not be sent until all dues are cleared.

Don’t indulge in what ifs and if only…
It is better to be safe than sorry!

  • Please provide clear-cut details of your address and contact information. We will not be held responsible for delay or negligence in shipment because of inaccurate details provided by you.
  • If you have to return the shipment  returned to us for any reason, you’ll be required to pay the full postage charges again in order to receive the package.