Shipping Info

Processing Times

Order before 1pm (Qld time – Business Days) for same day shipping.

FREE REGISTERED POST FOR AUS ORDERS OVER $50 – you MUST choose this option during checkout!

(please note E-Cheques through Paypal can take up to 5 days to clear – orders will not be sent until payment has cleared)

Low Flat Rate Shipping within Australia and New Zealand

Postage rates within Australia

REGULAR POST — 3-7 BUSINESS DAYS — NO TRACKING, NO INSURANCE — $2.99
REGISTERED POST  — 3-7 BUSINESS DAYS — FULL TRACKING AND INSURANCE — SIGNATURE REQUIRED — $5.99
FASTEST – EXPRESS POST — 2-4 BUSINESS DAYS — FULL TRACKING AND INSURANCE — $12.99

Shipping to NZ is $2.99 via Regular Post or Express upgrade is available for $25

 

International Post is a Flat Rate Fee of $18.99 For Registered Post with Signature on Delivery.

Regular International is Available at a Flat Rate of $5.99, however we cannot track this if it is delayed or lost in transit.


EXPRESS POST IS EXPRESS – NOT NEXT DAY
REGISTERED POST REQUIRED A SIGNATURE
REGULAR POST HAS NO TRACKING AND WE ARE UNABLE TO ASSIST WITH LOST OR DELAYED SHIPMENTS – PLEASE CONSIDER THE ADDED SECURITY OF REGISTERED OR EXPRESS.

It is your responsibility to ensure that all address details provided are correct. We cannot accept responsibility for deliveries that are delayed or lost due to an incorrect address being provided.

*If your order is returned to us for any reason full postage will be required to be paid to ship the order again.
If the order is refunded shipping fees we have paid will be withheld, $4 for Regular Post, $7 for Registered Post and $14 for Express Post


Packaging

All items are packed appropriately to ensure no damage to products. Items can be sent in small boxes, bubble wrap envelopes or rigid envelopes depending on the item/s ordered.

If an item has been damaged in transit, see our Returns Policy for procedure.